SMBs Pain Tolerance For Data Loss & Recovery Time?

Small to medium sized businesses need data backup & recovery as an insurance policy! Data loss can come from hardware failure, virus intrusion, accidental loss of data, software corruption, natural disasters, and theft. Backup is only useful if the Recovery is factored in.

Downtime is a lot more expensive than you might think. Lost revenue, unproductive employees, alienated customers, and a damaged reputation can bankrupt an otherwise healthy company. Putting in place a data backup, recovery, and business continuity plan provides genuine piece-of-mind.

The question is, what’s your risk tolerance? Two relevant industry terms are Recovery Time Objective (RTO) & Recovery Point Objective (RPO). RTO essentially is the length of time you can be without critical IT services to run your business. RPO is your tolerance for lost data. Is it one day’s worth, one hour’s worth, one minute’s worth, etc.

More simply defined, building a solution is done by factoring in those two variables with the understanding that cost and RPO/RTO are inversely proportional. For example, if you need systems available in minutes after a disaster, it’s going to be an extremely expensive solution. If your business can run for a few days without IT, it’s relatively inexpensive to protect your data.

It’s key to remember that nearly all businesses need to capture data beyond just servers, but workstations and laptops as well. SMBs have liability & property insurance, why aren’t the risks of data loss and downtime just as serious?

Ask your IT provider about server and workstation full system backups, retention periods, archiving, restore tests, standby, and (VM) virtual machines. Don’t wait for the worst to happen. Assess your data risk tolerances today and put together a comprehensive plan. Don’t forget, TCG is a great resource that can walk you through the entire process.